Initial Inspection
Prior to doing any work on your rug, we conduct a careful inspection to determine what is best. We look for damage inflicted by pets, moths, and wall-to-wall carpet-cleaning equipment. Next, our professionals test your rug for colorfastness and adjust our wash process to protect your rug.

Pre-wash
Lesser cleaners simply vacuum the face of the rug. We remove dirt, dust, and debris. These particulates can wear away at rug fibers if they are not removed.

First Wash
Next, we soak your rug to reduce soil, dirt, and spotting through water saturation. We pay special attention to the back of your rug and fringes as well, so that every rug fiber receives a deep cleaning.

Second Wash
Commercial cleaners and their water extraction methods leave your rug full of soap residue that collects new dirt like a magnet. At Pamper, our state-of-the-art equipment rinses all detergents from your rug. Your rug is gently flooded with fresh water, thoroughly removing all cleansing fluids.

Fragrance Scenting
This value-added step applies a delicate fragrance, which further sanitizes your rug and lightly freshens a room. Lemon-scented rinsing also takes place at this time to condition the rug pile and liven the rug's color.

 Post-wash Inspection
All rugs we clean must pass final inspection after the cleaning & drying process is complete. If a second wash is necessary to remove stubborn stains, a rug will proceed through the process again.